"car parks"

About: Queen's Medical Centre

ongoing car park problems I put a comment on 28 1 14 about the parking at QMC for visitors and patients. The pay machine which was broken 4 months ago is still broken ( maybe broken again). Still no signage up as to where else top pay. Patients and visitors wander around hoping someone will advise them. Ongoing shameful treatment of patients and visitors by the management of the hospital / car park providers . As yet- no response to my previous comments- so probably they really are smugly collecting the money with few qualms. Visited in June 2014. Posted on 04 June 2014 Report as unsuitable Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus replied on 10 June 2014 Thank you for your message. We are sorry to hear that you and other patients and visitors are unhappy with the situation around one of the pay and display machines in Car Park 3 being out of order. We are working promptly to repair or replace the out-of-order pay and display machine. In the meantime please continue to use the other pay and display machines in Car Park 3. Signs were placed on the out of order machine advising patients and visitors where the working pay and display machines in Car Park 3 can be found, however we accept that these may now be missing or may be unclear, and we apologise for any confusion caused. The car parking team will be checking the signs and will replace any missing signs and make sure that any signs which are there are clear in their information as to where the other pay and display machines are located. my reply It does seem a nonsense that you are making a large amount of money from the car park, that you cannot replace the faulty machine. There is need for better signage as well – as the machine around the corner is not visible to anyone at the faulty machine and there is no obvious sign as in most car parks- a big yellow arrow stating “please pay here”. Regards Kevin D’Mello

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