"The switchboard centre"

About: Whipps Cross University Hospital

I called on 30-06-14 at 9.13 was put through to the switch board and asked a question about the opening times of the ultrasound department the woman was very abrupt and rude did not allow time for a follow up question before hanging up without even saying bye or your welcome. Need work on their customer service and common courtesy.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Whipps Cross University Hospital

Dear Chanel Thank you for taking the time to give us your feedback. We are sorry to hear of your experince whilst contacting our switchboard. Please contact our PALS team on 020 3594 2040 or by email pals@bartshealth.nhs.uk so that we can look into this further. Kind regards Barts Health NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful