"very poor with mental health ie A2i etc."

Doctor thinks I am only mildly depressed. After a long wait to get referral and medication. I was on tablets that did not suit. I was referred for a meds review. I was put on new medication which I also experienced problems with. On checking with the doctor, the doctor said I did not need the meds and it was up to me if I wanted to continue or not. The doctor also wrote to my GP and said I had mild depression, so the GP is acting accordingly. A week later I had an assessment which showed I was severely depressed and I was referred back to the same department and told I must also have medication. I have asked for a copy of the letter and a call back from doctor, so far l have not heard anything. I have been trying to reach someone from Occupation Therapy I rang every day somtimes twice. The person was never there and did not return my calls promtly. I only needed to change the time of an appointment. I was told that no one else had access to this appointment system so I had to wait until I got a call back.

Story from NHS Choices

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Response from Ann Rice, Head of Patient Insight & Professional Leadership, Solent NHS Trust

Thank you for raising awareness around these concerns regarding your experience of our service. Please be assured we are constantly seeking to improve our services and would welcome the opportunity to review and investigate your concerns. Please would you contact us via the Solent NHS Trust PALS team on 0800 013 2319 or email snhs.schpatientexperience@nhs.net so that we can discuss this with you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful