"disappointed with otley hospital"

About: Wharfedale Hospital

Just returned from Otley hospital with my daughter who suffers from osteoporosis and received little care. My daughter hurt het shoulder 4 days ago and has been in pain ever since. The nurse who we saw at minor injuries could not have been more disinterested if she had tried.(name of nurse could be supplied). She did not examine her shoulder and said it is not an injury and it has only been 4 days. Carry on with pain killers and if pain persists, contact your GP. No wonder the NHS is in a mess, how do these people keep there jobs.

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Response from Wharfedale Hospital

Dear Anonymous I am sorry that you feel the care your daughter received and the attitude of the nurse was poor. This service is provided by Local Care Direct which is not part of the Leeds Teaching Hospitals. We have forwarded your comments to them. If you would prefer to speak to Local Care Direct they can be contacted via telephone 01484 421803 or through their website http://www.localcaredirect.org/get-in-touch Kind regards Scott Senior Nurse Patient Experience

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