"Care at Hull Royal"

About: Hull Royal Infirmary

Today Monday 30th June 2014 I had an appointment to see the Consultant Rheumatologist in the medical outpatients department, HRI. On arrival I was seen promptly to be weighed and have my details checked. I then had a very short wait until I saw the doctor, who was one of the most pleasant doctors I have ever met. After my initial consultation, I was sent for some X-rays, and a blood test. Every single member of staff I met were very pleasant, extremely polite, and efficient. We know that there are problems in our health service, mainly due to government cuts and lack of beds, but this is not the fault of the hard working staff. It's about time credit was given where credit is due. Thanks to all

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Mediacl Outpatients Team are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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