About: Kettering General Hospital

Tried 'compliments@kgh.nhs.uk'.........confused,couln't work it!! On Sat.28 June, I (80y.o.) had occasion to be brought into thte 'Out Patients' dept @ kgh by an ambulance through the 111 system which worked very well from initial phone to delivery at about 6pm. Ignoring waiting period at the o.p.,I feel the need to congratulate, thank and praise the staff that dealt with me for being so nice,friendly and helpful,especially the Dr. who arranged the taxi for me at 2.30am when he learned I would have to wait until 9.30 to go home! Very welcome Doc. Thanks. Donation at the next oppotunity will be made. Regards, Roy Casson

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Response from Kettering General Hospital

Thank you for taking the time to post your comments on the NHS Choices website. It is always pleasing when we receive positive feedback and we are glad that your experience was on the whole a positive one. As a department we have undertaken steps to ensure that waiting times are reduced are and hope that this will ensure that patients receive a better service. Your kind comments will be passed on to the staff involved in your care. Mandy Blackman Lead Nurse - Urgent Care

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