"I was passed around from pillar to post as I tried to get further transport arranged"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY
Posted by Leaf288 (as ),
I had an appointment at the Disability Service Centre at Southmead and had ambulance transport to get me there and back.
Getting to the centre was fine; I had arranged to be picked up again at 1: 00pm after my treatment. However, I was not ready when they came to collect me, they could not wait and after that I waited from 1: 00pm – 5: pm before I was collected and taken home. I was passed around from pillar to post as I tried to get further transport arranged.
This is the second time this has happened to me.