"Not the easiest tooth..!"

About: Newcastle Dental Hospital

So, I attended the dental hospital on Friday afternoon with pain in a tooth and my jaw. I booked in wit an emergency appointment as my dentist retired about a year ago and I didn't get round to finding a new one. The staff at check in were helpful and understanding and I had a short wait to see a dentist, about half an hour. After a check of my teeth and explaining my pain, I was sent for an x-ray to identify the problem tooth. X-ray staff were nice, polite and helpful. So back to the dentist chair, about 10mins after x-ray, for the dentist to explain the tooth I was getting pain from, was not actually the problem tooth, was the one next to it. So some quick advice from the dentist and the tooth has to come out. Been down this road a few times, from the old school dentist to private dentist with only ever needing teeth out as a last resort, but it had to come out as it was rotten inside. I explained getting numbed up in my mouth did not always go according to plan, which the dentist understood and asked the senior dentist for a little advice. I thought this was excellent as it proves if the staff are unsure they ask and don't just plough ahead. So It was a bit naughty getting numbed up, took a good few injections and a battle with my back tooth, finally it came out. Now that was Friday afternoon in at 2pm all done from arriving to departing at 4pm. Wrote this review Saturday the next day, my Jaw is a bit sore, but the pain has gone. A big thanks to the junior dentist and her senior dentist, they made me feel at ease and I would 100% recommend these to anyone in an emergency. Thanks again.

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Response from Newcastle Dental Hospital

Thank you for taking the time to leave us positive feedback regarding your attendance at the Dental Emergency Clinic at Newcastle Dental Hospital. We have conveyed your appreciation to the staff involved in providing your care who will be most grateful for your kind remarks.

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