"Minor injury unit"

About: Princess of Wales Hospital

Went this morning with my son. Swiftly seen. Unfortunately they have no X-ray facilities at the weekend. As we went with suspected fracture if I had known this information would have gone straight to Addenbrookes - where we ended up going.

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Response from Princess of Wales Hospital

I’m sorry to hear of your negative experience whilst attending the Minor Injuries Unit at Princess of Wales Hospital. As a Trust we are committed to understanding any feedback in order to improve our services. If you wish to discuss your concerns any further please contact our PALS and Patient Experience Team. Tel: 01480 355 184 Free phone: 0800 013 2511 or E-mail ccs-tr.pals@nhs.net we look forward to hearing back from you. Best wishes Mike Passfield Head of Clinical Services (Unplanned Care)

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