"Useless lazy phlebotomists!"

About: James Paget University Hospital

I have to go for blood tests every week due to medication I am on. Every week I am faced with the same rubbish. One female phlebotomist farts about for the duration of my wait never less that 30mins cleaning the white board several times and faffing about with boxes, 1 usually works out of how ever many are in there usually 4 while the rest chat. No wonder we all have to wait so long, they are useless and lazyy.

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Response from James Paget University Hospital

I'm sorry that the experience you have had has not met your needs. I would urge you to get in touch with Tracey Noakes in our PALS team on 01493 452340 to see if we can resolve the issues. I have sent your comments to the Phlebotomy team for their attention.

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