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first rate treatment

Story from nhs.uk

"first rate treatment"

About: Arrowe Park Hospital

Many thanks to the Consultant and his team including recepionists, xray, plaster room and physio for excellent treatment received following an accident in December 2013. Following my accident I attended Mill Lane Minor Injuries and the doctor there telephoned Arrowe Park and a Senior Registrar in orthopaedics agreed to see me that evening via A&E. Very impressed from day one! From my intial visit to A&E on 13th December 2013 to what I hope was my final treatment on 26th June 2014 I am grateful to everyone for the care given. I had not broken any bones previously and was impressed by the seamless treatment into physio on the day my plaster was removed. I was unlucky enough to develop CRPS and was given a same day appt in clinic when I rang to discuss the symptoms I had developed. Once again -couldn't have asked for more!

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Responses

Response from Arrowe Park Hospital 9 years ago
Arrowe Park Hospital

Submitted on 04/08/2014 at 18:56
Published on nhs.uk on 05/08/2014 at 04:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Orthopaedics Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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