"Unable to access Health Records"
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted by Need a Hug
South Tees trust delayed and avoided my patient access request to my medical records by insisting a request was only valid if it was submitted correctly on their own form. This is not a requirement of the Data Protection Act. Even the website which says forms can be downloaded does not have it available to download. http://southtees.nhs.uk/patients-visitors/health-records/ The only download is too a leaflet not a request form. The leaflet is out of date advising further information is available from the website www.informationcommisioner.gov.uk which is no longer used. The ICO is now available at http://ico.org.uk/ It takes too long for patients to access their own records.