"All the staff were caring, sensitive ..."
About: St Michael's Hospital (Hayle) St Michael's Hospital (Hayle) Hayle TR27 4JA
Posted by Susie Nott-Bower (as ),
What I liked
All the staff were caring, sensitive and helpful. They even did what they could to allow me my privacy by giving me a room/ward to myself. I felt cared for and listened to. Everyone - from the surgeons to the breast cancer nurse to the cleaner - was kind. I really cannot rate it more highly.
What could be improved
The administration between Treliske and St Michael's was poor on the second occasion I was going in - lost paperwork. Also the administration in terms of telling me when I was to go in was poor.