"Knee operation "

About: Whiston Hospital / Trauma and orthopaedics

(as the patient),

Had a small torn cartilage in my left knee, had an operation on it March 2013, which was done without having an MRI scan or anything by a Jr Dr, months of pain after it they lost all my records so still not seen them, was operated on again to fix it in November 2013, still not any better, went back in January to see a doctor in January this year, told me my cartilage was shattered and had to have a part knee replacement or a full knee replacement, told me it would be 3 months, I keep phoning up but still cant get a date, even my Gp has written to them telling them what its doing to to me, cant take much more please help ..

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Response from Whiston Hospital

Thank you for raising your concerns, I am very sorry to hear of your poor experience and dissatisfaction. We would like an opportunity to explore this further so that we can find out what happened and so try to ensure that a situation like this does not happen in the future. If you would kindly contact the Patient Experience Team on 0151 430 1376 we would be happy to discuss this with you

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