About: Royal Lancaster Infirmary

Lancaster Royal Infirmary is one of the most useless hospitals going. For months on end my ill father has been tossed back and forth like a yo yo because doctors don't know how to do their jobs properly. For the past 2 weeks he has been rushed in, in absolute agony and has had one doctor admit him and then another discharge him. Eventually he was due to get an operation today (23/6/14) to only be prepared and then be told he would not be receiving this op once again. It is absolutely disgusting how any person who is supposed to be in care and supposed to look after anyone's health can mess around a man in his mid 50's who is disabled and in excruciating pain! Formal complaints will definitely be being made! For the part below this was the Acute Surgical Unit.

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Response from Royal Lancaster Infirmary

We believe we have spoken to you and resolved all issues regarding this. However if this is not the case - or if you have any further issues which we should investigate - please contact our Patient Experience team on 01539 795497 who will work with you to resolve anything outstanding.

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