"Who needs private care?"

About: Princess Royal University Hospital (Orpington)

I am a retired GP with a relative who worked as a doctor at your hospital 4 years ago. She was extremely unhappy working in a hospital where the patient seemed to be of little importance and the staff were very unpleasant; so she moved away. Recently I attended to see a doctor and their team in outpatients, where the treatment I got was first class. I then went to Ultra sound where again I was cared for, and then on subsequent visit to Nephrology was again treated as a very important person. Everyone from porter to consultant was so very kind and caring that I really enjoed my visits. I was never kept needlessly waiting and the care I received was decidely up to private standards. As a long term supporter and worker within the NHS, this makes me very proud. Keep up the good work!

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Response from Princess Royal University Hospital

Thank you for your observations about the care you have recently received in a number of differing locations on the hospital site and the high standards of care that was provided. We are working hard to create such an environment and therefore your comments are most welcome.

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