About: Leicester Royal Infirmary

So this week is 11 weeks since my smear test in colposcopy clinic and still no results. I'm actually disgusted in this service it's just not good enough. Also 14 weeks since seeing my consultant and planning major excision surgery for extensive endometriosis I called on Friday of the week before last to find out my consultant was actually leaving and they don't know who's going to operate on me and when. I understand that people leave but this is just not on. I wish I could afford private care. No one seems to know anything. Someone was supposed to call me back over a week ago when I rang about my smear test results to let me know what was going on. However nobody did call me back.

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Response from Leicester Royal Infirmary

Dear Nat It is very, very regrettable that the problems you have experienced have not been addressed to your satisfaction. We understand that you have heard back from Elaine Broughton, Acting Head of Midwifery, who would like to speak to you about your concerns, and that you have also submitted a formal complaint. We sincerely hope that this matter is resolved as positively and quickly as possible. Kind regards, Communications Team Leicester’s Hospitals

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