"Poor support after my miscarriage"

About: Queen's Medical Centre / Maternity care

(as the patient),

I was pregnant and was referred to ward C32 three times as an outpatient, as I had been having some spotting and brown discharge. I was given a scan appointment for a week later to come back and sent home, after having an internal and being told everything looks fine.

I came back the week later and was told that the sac measured at 6 weeks when I should have been 10 weeks. I was told either my baby had died or I had my dates wrong, which I knew wasn't possible. They then took bloods from me and if these had been done the week before my miscarriage could already have been confirmed.

I came back a week later again to have my miscarriage confirmed and it had showed the sac had shrunk. I was spoken to by a nurse after who said I wouldn't pass any blood or clots even though the sac was still there and to go home and try again.

As I was getting ready for work the next day, I started heavily bleeding and passing clots. I ended up in A&E after passing blood in the middle of a car park through my clothes. I was put on C32 again and was faced with a very rude nurse, who demanded to see my pad sternly, while my parents and partner were in the room. She didn't say hello or introduction from her. I am a health care assistant myself and wouldn't ever do that to my patients.

The sac was stuck in the lining of my womb, which was why I was losing so much blood and may have had to go to theatre. The nurse who was rude earlier wanted me to walk while having a pain and said I didn't need a chair, I could walk.

I asked staff over and over if I should have had a natural miscarriage by now, as my baby died 4 weeks before I found out. They said yes, but did nothing about it. If I had known I was going to pass so much blood I would never have been so worried.

The staff on ward c32 made my first miscarriage a lot harder and I wouldn't wish it on anybody. I didn't know what to expect, but I didn't get any help either. I chose to go to A&E myself over this ward, as felt I would have got more help and would do the same again if needed.

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Response from Nottingham University Hospitals NHS Trust

I am naturally concerned to hear of your experience in our care. I would to talk to you directly to get more details so that we can, where applicable, learn from your experience and make improvements for future patients. If you would be happy to do so, please call me directly on 07713096976.

Alison Atkinson, Clinical Lead, Maternity

Update posted by icklejj (the patient)

I would like to contact you to discuss what has happened but have been trying and can't get through on that number also left a message on a number from switch board. If you could let me no when is best to contact you I will try again. Thank you

Update posted by icklejj (the patient)

As an update on my story the clinical lead who wrote on here I tried to contact her for a week by leaving her messages and even getting a different number and she never contacted me back. The ward manager of c32 has never replied to my letter which I am surprised about as she told me to contact her about what had happened.

I will be asking to be referred elsewhere next time I get pregnant as the staff on this ward have no consideration for the emotional situation ladies go through when having miscarriages and ectopic pregnancies as I have heard many bad stories from other people since it happened to me.

Response from Queen's Medical Centre

This comment was originally posted in 2014. At that time, we invited the patient to contact us so that we could discuss their concerns in more detail so that this informs improvements for future patients.

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