"Shoulder surgery ward D5."

About: Queen Alexandra Hospital

I have recently undergone shoulder surgery at QA hospital . Having had several surgical procedures in the past I was not exactly looking forward to it . But I can honestly say this has been probably the best hospital experience I have had . The team working on D5 certainly seemed to do everything possible to make sure all went smoothly . The nursing team are a credit to there profession caring and considerate nothing was every too much trouble . Also a mention to the theatre staff on the day, thank you for keeping me calm and your part in putting me right . And of course the consultant and Doctors involved your care and time were much appreciated . I am now home although still recovering making good progress .So with my thanks and well done QA Orthopaedic - Shoulder team keep up the good work.

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Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

Dear Angie

Thank you for taking the time to add your comments to Patient Opinion and I am pleased to hear that you had such such a positive experience at the hospital. Your comments will be shared with the staff who will be delighted to know that their efforts to look after you were appreciated. I hope that you continue to do well in your recovery.

Should you ever wish to raise a concern or give us comment regarding your treatment in the future, good or bad, then please contact our Patient Experience Team by e-mail on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

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Response from Queen Alexandra Hospital

Please accept our apologies for the delay in responding to you. Thank you for taking the time to write in and tell us of such a positive experience. Please be assured that we will of course, pass your kind comments on to the relevant department for their information.

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