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"Dermatology"

About: University Hospital Lewisham

I had to have a Biopsy today and was quite nervous. I had to wait quite a while as the clinic was running late. When I was seen, I was greeted and welcomed by the Doctor. He introduced me to a lovely Nurse and together, they made me feel safe and relaxed. I ask questions, talked quite a lot about nothing due to nerves. The Dr and Nurse were kind and gentle. It was all over before I knew it and I was given advice on aftercare, also informed that I could ring them if I had any questions. If you have to have an unpleasant procedure, you would want to be in the hands of these guy's. Totally professional, totally caring! Thank you.

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Responses

Response from University Hospital Lewisham 7 years ago
University Hospital Lewisham
Submitted on 25/07/2016 at 16:15
Published on nhs.uk on 26/07/2016 at 02:30


Thank you for your positive comments and taking the time to offer this feedback. Your comments are greatly appreciated and will be shared with the team.

Kind regards

Patient Experience Team

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