"Urology appointment"

About: Barnet Hospital

Yesterday I saw a doctor from the Urology Department. From the moment I arrived at the reception through to the consultation I was treated sympathetically and efficiently; my questions were answered, my concerns were addressed. This morning I was rung and asked whether I could attend a follow-up appointment. In sum, I was involved in the decision making, I was treated with dignity and respect and I left very satisfied with the standard of service that was provided.

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Response from Barnet Hospital

Dear MITS Thank you for taking the time to share with us your experience regarding the Urology Department at Barnet Hospital. I hope to assure you that such feedback is very much appreciated and we will ensure that it circulated to the teams involved as well as to our senior management and Directors. Kind regards The PALS Team

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