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"North Tyneside Mid Wife Led Unit"

About: North Tyneside General Hospital / Maternity care Wansbeck Hospital / Maternity care

(as the patient),

I had my first baby in October 2013 and was seen regularly at this unit as I developed gestational diabetes.

I had my daughter at Wansbeck Hospital as I was classed as high risk (where again my care was brilliant) but then I went to North Tyneside 2 days later for an extra couple of days and I have got to say everyone there was absolutely fantastic. They were on hand if I needed any advice or assistance with my baby and this helped build my confidence

I cannot praise the midwives and healthcare assistants enough -an absolute credit to the NHS.

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Responses

Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 9 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT
Submitted on 17/06/2014 at 22:11
Published on Care Opinion on 18/06/2014 at 09:18


picture of Annie Laverty

Dear Madam

Thank you so much for your lovely review of our midwifery led service.

It is wonderful to know that you felt so well supported and cared for during your stay at both of our hospitals.

The staff will be absolutely delighted to hear how they helped to build your confidence at this very important time in your life.

We really appreciated that you have taken the time to share your experience with us, thank you.

With all best wishes to you and your baby,

Annie

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Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital
Submitted on 03/04/2015 at 10:41
Published on nhs.uk on 04/04/2015 at 01:00


Dear Madam, Many congratulations on the birth of your wee girl. Thank you so much for this review - as a Mum of two wee ones I am amazed and grateful that you've found the time ! Sounds like your pregnancy and delivery was far from straight forward - I imagine you must have felt quite worried at times? Lovely to know then that the teams across both our Wansbeck and North Tyneside sites gave you everything you needed to build your confidence and keep you informed . Important too that you found a consistency in the safe and reliable care that was on offer - that matters a great deal to us. We are exceptionally proud of our amazing staff and all they do everyday so thank you for giving us the opportunity to acknowledge their efforts. Wishing you and your family all the very best and do let us know if there's anything you're concerned about, Annie

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