"5 stars & 10 out of 10."

About: Barnet Hospital

I attended the dermatology clinic today.I received a telephone call this morning to confirm my appointment. My appointment was 2pm,& the nurse said that I could come when I am ready.My friend came to pick me up & we arrived at approximately 1.40pm.Ten mins later the nurse came out to introduce herself.She was very professional & friendly & made me feel comfortable & relaxed because I was not looking forward to the procedure [biopsy] Afterwards she explained everything to me & we arranged another appointment to come back to get my results & to see the consultant .I was seen straight away & the procedure was over & done with much quicker than I expected,also my friend expected to be hanging around for most of the afternoon.Thank you, I was very pleased.

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Response from Barnet Hospital

Dear Anne Thank you for taking the time to share with us your positive experience regarding the Dermatology Service. I hope to assure you that such feedback is very much appreciated and we will ensure that it circulated to the team involved as well as to our senior management and Directors. Kind regards The PALS Team

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