"I was well looked after"

About: Russells Hall Hospital

Looking at the bad reviews on here, I feel I need to share my experience. I went in for an operation on the morning. I was well looked after by the nurses, anaesthetists and surgeons, I felt very comfortable. I'd like to thank my nurse from the day surgery unit personally who took real good care of me.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you, Sean, for taking the time to post your comments about your visit to day surgery at Russells Hall Hospital. We welcome all feedback and act upon it as part of our ongoing commitment to improving patient experience. It is always our aim to offer the highest standards of care, and so it is really good to receive confirmation when we achieve it. We have passed your comments onto the nurses, anaesthetists and surgeons working in day case who will be pleased to hear you were made to feel so comfortable.

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