"The nursing staff and the cleaning ..."

About: Russells Hall Hospital

(as the patient),

What I liked

The nursing staff and the cleaning staff were delightful. Their work was impeccable. Always done with unfailing good humour, dignity, consideration, efficient and effective. Quite Superb. First rate.

What could be improved

I would have appreciated a brief consultation with at least, a member of my Consultants' team, just for reassurance, during the 8 days that I was there.

More about:

Story from NHS Choices

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Response from Russells Hall Hospital

We are acknowledging receipt of all feedback dating back to 2008, which was before the Trust began responding to all patient comments posted on the NHS Choices website.

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