"Hip Hip Hooray! The best and most positive..."

It is almost hard to put into words how fantastic my experience was! From my first consultation in November 2013, I was more than impressed and the care and compassion which was carried on throughout my second visit and then my stay in May 2014 for a total right hip replacement has been exemplary. Everybody deserves a ten out of ten grading, from receptionists, to nursing staff, a superb chef and the young lady who cleaned my room. Everyone made my stay comfortable and it was friendly, caring and I was made to feel like a person, not just a number. My consultant and his medical team are phenomenal and I cannot thank them enough for all they have done for me, it is still fairly early days since my operation, but I know I am going to be delighted and it will give me a new lease of life. I cannot recommend this hospital highly enough and if we had had the chance to rate it more than 5 stars, I most certainly would have given it at least double that if not triple! Thank you to everyone for making what was a worrying and traumatic experience so very positive and I am just so sorry I had not known about this hospital in 2011 when I had to have major spinal surgery. Keep up the brilliant work your happy and very friendly atmosphere will continue to make many patients very happy. You are a shining example to proper health care.

Story from NHS Choices

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