This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Lower wisdom teeth removal"

About: Queen Alexandra Hospital

Credit where credit is due. I went in today under general anaesthetic. I was very nervous before I went under as I've not had an operation under general since I was four years old. I'm now 30. The anaesthetist put me at complete ease and walked me through what would happen. I was very impressed with my experience and although I wouldn't want to go through this on a weekly basis I felt with all the staff that I was in safe hands. I don't think the NHS get enough credit

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 9 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 22/07/2014 at 14:57
Published on Care Opinion on 23/07/2014 at 08:27


I am pleased to hear that you had such a positive experience at the hospital. Your comments will be shared with the staff involved who will be pleased to know that they helped you feel in safe hands.

Should you have any concerns or comments in future regarding your care at the hospital, good or bad, then you can also contact our Patient Experience Team by e-mail on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital
Submitted on 18/08/2014 at 10:05
Published on nhs.uk on 20/08/2014 at 04:01


Please accept our apologies for the delay in responding to your kind comments. We truly appreciate such a positive reflection as this type of feedback is invaluable when training staff. Please be assured we will of course, pass you comments on to the Maxillofacial Department for their information.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k