"5* care at Ninewells Labour Suite"

About: Ninewells Hospital / Maternity care

(as the patient),

As soon as I found out I was pregnant, I started writing out my birth plan. I was so sure of what I wanted and didn't want. My plan was to have a drug free waterbirth at Montrose Infirmary, with little intervention.

So, of course, I had the exact opposite of what I planned, but now, I'm incredibly thankful my son was born at Ninewells. I was induced and went into labour five hours later, but after 26 hours I was still in labour and only 7 cm dilated.

At no point was I stressed or worried, as I knew I was in great hands. My midwives were absolutely wonderful. I wish I could thank them again. One midwife has been a midwife 16 years, but she still really cares and obviously loves her job and gives her patients the best of care. The delivery room was clean and comfortable. I was briefed the entire time on what was happening, how I was progressing etc.

Once in theatre, again, the staff were wonderful. The anaesthetist put me at great ease and I knew the surgeon would do an excellent job (she did).

I recovered in Ward 38 for a few days, and although busy, I got plenty of assistance breastfeeding, and lots of valuable information on being a new mum.

Fantastic hospital and staff!

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Response from Caroline Hiscox, Associate Nurse Director, NHS Tayside

Dear Sandra, congratulations on becoming a new mum!

I was delighted to read of your positive experience despite the deviation from your birth plan. Creating a relationship that makes you feel "in safe hands" is a really important part of good clinical care, its great when staff can see how this positively impacts on care experience through postings like this.

I will share your experience with all the teams involved in your care.

Kind regards


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