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Preston A&E and emergency GP service

Story from nhs.uk

"Preston A&E and emergency GP service"

About: Royal Preston Hospital

Fantastic. My wife was taken ill whilst visiting Preston and was taken to the Royal Preston Hospital. Thankfully nothing serious. I was met by a smiling receptionist followed by very helpful staff. On arriving back home in Accrington we also received a phone call from the duty Doctor from the Hospital to check if my wife was ok. Brilliant.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 17/06/2014 at 11:50
Published on Care Opinion at 16:07

Thank you very much for your positive feedback, it's always pleasing to hear that the care and service provided is of the standard we aim to provide to all our patients.

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Response from Royal Preston Hospital 9 years ago
Royal Preston Hospital

Submitted on 17/06/2014 at 13:33
Published on nhs.uk on 18/06/2014 at 04:00

Thank you for taking the time to share your feedback with us. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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