"Can't Fault The Service"

About: Princess Royal University Hospital (Orpington)

Telephoned audiology with a concern about an elderly patient who was seen the next day and surgical treatment arranged within a week. Hospital staff were excellent and went the extra mile to help, which was much appreciated.

Story from NHS Choices

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Response from Princess Royal University Hospital

Thank you for your comments and sharing your experience of a prompt and responsive service from the ENT service.