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Consultant and her Breast Care Team

Story from nhs.uk

"Consultant and her Breast Care Team"

About: North Tyneside General Hospital

I was referred to the consultant and her team within 2 weeks. Although I was a non-urgent referral, I was treated with the utmost dignity and respect. She and her wonderful team were gently throughout and recognised my concerns from the start. She took a considerable length of time explaining procedures and tests. The staff in the out patient department were so helpful. I didn't have to wait too long to be seen. I am so grateful for the care I received and would happily recommend her and her team to anyone. It was a 5 star service. Many Thanks to all concerned.

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Responses

Response from North Tyneside General Hospital 9 years ago
North Tyneside General Hospital

Submitted on 06/06/2014 at 09:03
Published on nhs.uk on 07/06/2014 at 04:00

Dear Violet, Thank you so much for such a wonderful review. We really appreciate that you have taken the time to get in touch and share your story. The care you describe is exactly what we are striving to achieve, for all our patients, every day, across all of our hospitals. We understand how important it is for you to be seen quickly. It is so reassuring to hear how well this was for managed for you by the consultant and the rest of her team. I know how pleased they will be to read your thoughtful comments on all aspects of your care. Thank you again. Best Wishes Annie

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