"My brother's excellent care at Dr Grays hospital"
About: Dr Gray's Hospital / Emergency Medicine Dr Gray's Hospital Emergency Medicine IV30 1SN
Posted by hkm (as ),
MY brother who has mild learning difficulties was on holiday in inverness when he suffered a minor head injury and was taken to the A&E dept in elgin.
They went above and beyond in their care for him, they kept me well informed of his progress and treatment( I was in glasgow), made sure he had something to eat, phoned his hotel to let them know he would be back later than planned for dinner and when his treatment was complete, an off duty nurse took him down to the bus stop.
they demonstrated thoughtful and compassionate care for a vulnerable adult, going beyond the essential medical care and demonstrated concerns about his general wellbeing and his safety. this level of care makes me very proud and grateful to have a NHS like this.