"Lack of Information"

About: Hertford County Hospital

I wanted to check on the times and days that the Haematology department is open. The Haematology web page would seem to be the ideal place, but no. There is a large white space in the middle of the page where this information could go. I tried to ring the phone number at the top of the page and no one answered. This is also the phone number posted on the "Contact" page. I notice that the web page was last updated in 2010.

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Response from Hertford County Hospital

Thank you for highlighting this fact. The Trust has its own website, which carries this information - a link to which is available on NHS Choices (which is a centralised service designed to provide an overview for each hospital listed. Duplicating detailed information on both the Trust's website and NHS Choices is problematic, but we need to ensure that all relevant pages on NHS Choices contain the link to our website so that people can still access the information they want to see. We'll get that sorted as soon as we can. In the mean time, here's the link to our phlebotomy pages on the Trust's own website: http://www.enherts-tr.nhs.uk/patients-visitors/our-services/blood-tests/

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