"She went the extra mile"

About: Lancashire Care NHS Foundation Trust / Dental services

(as a staff member posting for a patient/service user),

I saw Maria today for an extraction of a tooth which I opted for sedation removal due to my fear of needles. Maria and Janine were extremely fantastic. I feel she went the extra mile, explained very thoroughly and had the patience of a saint.

I have never felt so at ease or had needles without hyperventilating - absolute credit to the service.

I would definitely not fear of coming to the dentist in the future if in the hands of Maria.

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Response from Lancashire Care NHS Foundation Trust

Many thanks for your posting. We have made sure this has been passed onto all the staff involved with the service who will be delighted to read what you have said.

Best wishes,

Steven Edwards

Quality Improvement and Experience Lead

Lancashire Care NHS Foundation Trust

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