"Visit to produce easy read about A & E"

About: Leeds General Infirmary / Accident and emergency

(as a staff member posting for a patient/service user),

Following a recent visit to A&E at the LGI I was asked by Ann, the lady I was with, to send some feedback. Sadie Dunne, Lead Nurse for Learning Disabilities, arranged the visit for us so that we could find out more about A&E and take some photographs for a possible easy read guide.

We were made very welcome by Karen Meroz, the Learning Disability A&E lead, who took us through an imaginary visit. She was both informative and extremely helpful in guiding us through the service. We met a variety of friendly and helpful staff, many of which, were even willing to pose for photographs for the easy read guide. As well as A&E we were well received everywhere from Ambulance through to CT scans and X-rays. This was an extremely reassuring visit in terms of assessing the attitude of the service towards people with learning disabilities and we look forward to producing a easy read guide that reflects this. Many thanks for a helpful and informative visit!

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Response from Leeds Teaching Hospitals NHS Trust

Dear JAB

Thank you for your feedback regarding your visit to A&E at the LGI. We appreciate the time you have taken to do this. Your comments are valued and have been passed to Sadie Dunne, Karen Meroz and the other staff concerned.

Thank you once again

With kind regards

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