"Rude and demeaning"

About: Chesterfield Royal Hospital

Called their A&E for advice as my partner was in extreme pain. They were rude and treat him like an idiot. He was lectured, talked down to and basically the treatment he received was disgusting. The woman advising him was ignorant and showed no respect whatsoever. She didn't even give him any advice! It's easier to treat yourself!!

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Response from Chesterfield Royal Hospital

I'm really sorry to read your post and for the way you feel your partner was treated in ED. Please be assured that we do share comments with staff as an opportunity to consider how we can improve what we do. Kind regards sarah Turner-Saint, Head of Communications.

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