This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

still waiting

Story from nhs.uk

"still waiting"

About: Russells Hall Hospital

I came in for a 24 hour ecg on 17th April 2014 and an echo on the 22nd. Since then (6 weeks later) I still haven't received a reply. I contacted the doctors Secretary and asked her how much longer I would need to wait she said that she would ask about it and get back to me, she never did. My GP's Secretary contacted them and even then they wouldn't tell them how long I would have to wait. I'm getting increasingly anxious and just want to find out what's causing my problem and the waiting isn't helping.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital

Submitted on 04/06/2014 at 14:13
Published on nhs.uk on 05/06/2014 at 04:00

Thank you for taking the time to let us know about your experience of our services. We are sorry to hear you have been waiting a while for you results and have been struggling to speak to someone and this has caused you to worry. It is difficult; however, to comment on your specific case without your own details but if you wished to contact our Patient Advice and Liaison Service (PALS) on free phone 0800 073 0510 we would happily look into the issues you have raised and see if we can help you further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k