"Fantastic care"

About: Wexham Park Hospital

I have just had my daughter by elective c section at Wexham having chosen this hospital over my local one. From my booking appointment right through to the postnatal care, I cannot fault the staff who are caring and courteous. The delivery itself was a really positive experience - a wonderful all-female team in theatre brought my daughter into the world. And the postnatal ward was fantastic - superb care and attention from dedicated, genuinely lovely midwives, nurses and support workers in spotlessly clean surroundings. I had been a little concerned after Wexham was put under special measures, however I shouldn't have worried and could see no evidence of substandard care. My only gripe would be that handovers and communication between teams can sometimes be a bit lacking - eg the message hadn't been passed on by the doctors that I could go home leading to quite a long wait to be discharged. However overall I'd have no hesitation in recommending Wexham and its lovely staff.

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Response from Wexham Park Hospital

Thank you for taking the time to leave feedback on your experience after having your daughter at Wexham Park Maternity Unit. It is great to hear that you had such a positive experience with the caring and attentive staff and that you will be recommending us and the team. We aim for this experience for all of our patients and look to improve wherever we can. I will pass your lcomments onto the team and ask for the Head of Midwifery services to review the handover and communication so that no other patients need to wait so long for discharge. I wish you and your family all the best with your new addition Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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