"Gynaecology services and ward"

About: Burnley General Hospital

I was discharged 3 days ago after hysterectomy at burnley, I truly cannot praise the whole team highly enough! From my outpatient care from the consultant who has the most caring and professional manner that instills confidence. Through admission via the gynae day case ward where I was dealt with efficiently and with care. A very caring anaesthetic team, to then the ward where every person seemed to have time for all the patients. May I highlight in particular a member of the nightshift who always had a smile. The pain relief was first rate and I think the whole experience as bearable as it can possibly be. Once again thankyou and keep up the fantastic work, you all deserve acknowledgment as a team for your efforts.

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Response from Wendy Stobbs, Patient Experience Manager, East Lancashire Hospitals NHS Trust

Dear Carrie-fi

Many thanks for taking the time to tell us about your experience at Burnley General Hosptial's gynaecology ward, we really appreciate you doing so. I will pass on your praise and thanks to the staff and hope you're recovering well from your operation.

Also if you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this a good visit for you we would really value this so that we can try to make it like this for every patient.

You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk.

Once again many thanks

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Response from Burnley General Hospital

Thank you for sharing your feedback with us, we will pass your comments on to the team. Which I am sure they will really appreciate.

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