"Do not take the elderly to this hospital."

About: Royal Lancaster Infirmary

treatment of elderly is normally - send them to a care home upon keeping them in for 30days so they can be paid for the very poor service they have given ,little food and no treatment for the patient , not informative and we have been told by staff, elderly are just statistics in this hospital and what the patient wants and the family does not count for anything.

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Response from Royal Lancaster Infirmary

We always try and ensure the care we offer to patients is personalised to the individual. We don’t know what prompted your comment, but if you would like us to investigate specific concerns and respond directly to you, please would you contact our Patient Relations team on 01539 795497 to allow us to carry out that work

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