"Amazing care given on a busy day in a and e"

About: Norfolk & Norwich University Hospital

I came in to a and e with a suspected broken foot. Not a priority I'm sure but I was seen quickly, even though the wating room was full. Staff were kind, friendly, caring and concerned. They were happy to help me get around, and all staff asked me if I had someone coming to take care of me. I was fully informed at all stages of my treatment, and honestly have so much respect for all staff I met today- so kind and patient and made me feel I was important, though I'm sure they had so many more difficult cases to deal with- I could not do their difficult job! I had my baby at N and N and really cannot recommend it enough. Amazing people. Thank you so much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We hope your foot is healing well and would like to thank you for your feedback. We are pleased to hear the team were kind and friendly when you visited A&E.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Norfolk & Norwich University Hospital

We are pleased to hear the staff were friendly and caring when you visited A&E. We hope you foot is healing well.