"My gratitude knows no bounds"

About: Charing Cross Hospital / Neurosurgery Harmoni / NHS 111 London West Middlesex University Hospital / Accident and emergency West Middlesex University Hospital / Neurology

(as the patient),

I went to A and E at West Middlesex Hospital in early May after experiencing problems using my left arm and leg. I had previously seen my GP and a doctor via 111 who thought I had a trapped nerve.

Within the space of a few hours I received various scans at the hospital before being broken the news in the most sympathetic of fashions that I had a tumour which would most likely require surgery.

The care I received at West Middlesex Hospital from my admission to subsequent transfer to Charing Cross for my operation was outstanding. It was humbling meeting so many dedicated, supportive and caring individuals and my gratitude knows no bounds.

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Response from Christine Cornell, PALS manager, Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS Trust is delighted to receive your feedback. Thank you for taking the time to share your kind appreciation for the care you have received at Charing Cross. We extend every good wish for your recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from West Middlesex University Hospital, Twickenham Road, Isleworth Middlesex TW7 6AF

Dear Lizzie,

Thank you very much for your kind comments, which have been forwarded to the relevant teams here.

I know they will appreciate your feedback. We hope you are making a good recovery.