"ENT Surgery"

About: East Surrey Hospital

Having been sent to ESH ENT dept by my doctor I was firstly seen by the consultant. I had 2 appointments with him and I was seen very quickly and all the information that he gave was easy to understand. I was then referred to for surgery. On my arrival on surgery day the admissions dept was very calming and put you at ease. The nurses were very attentive to any needs I had. I then went to the theatre and this was again a very calming dept. The consultant was again very attentive to any concerns I had. After my Operation I was on Woodland Ward. The nurses on there were fantastic. Nothing was to much trouble. If a trip to hospital could be classed as enjoyable this was it. Every member of staff I met dealt me with respect, kept clam in times of crisis and were very attentive to anything I needed. I would highly recommend ESH, Woodland Ward and the consultant to anyone.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from East Surrey Hospital

Thank you for taking your time to comment about your experience of East Surrey Hospital. I am pleased to read that throughout your time with us all members of staff treated you with respect and were attentive to your needs. I will make sure that your comments are passed on to the ENT team and Woodland ward. I hope you are recovering well. Bethan Borrett, Digital Communications Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story