About: Watford General Hospital

I want to say a very big thanks to my gynaecologist and his team, they were very good and carried me along with decisions, was meant to have hysterectomy becos of the sizes of my fibroids but I spoke to him about wanting to have more children, he promised to try his best which he did, saving my uterus , and the nurses were so loving and very caring, down to the cleaners as well, only issue was that I couldn't sleep well becos the old ladies in my room were always misplacing their call bell at night, so I kept pressing mine all night, all in all I enjoyed my stay from 22nd- 27th May at Elizabeth Ward

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Response from West Hertfordshire Hospitals NHS Trust

Thank you for taking the time to let us have feedback about the care you received from our gynaecology team at Watford Hospital.

I am sorry you needed an operation, but very pleased to hear it went well. I wish you well for your recovery.

I was pleased to receive your comments about our team and I have shared them with the department, including the members of our cleaning team. I know they will be pleased.

I am sorry to hear you had disturbed sleep as a result of other patients having difficulties with their call bells. As a result, I have asked the team to look into what could be done to help avoid these problems in future, for instance is there a way to secure the call bell to patients' beds without it getting in the way.

Thank you again for sharing your feedback with us. It is really appreciated, especially considering you will still be recovering from your operation.

Please do not hesitate to contact me if you need to. My email is antony.tiernan@whht.nhs.uk or you can call 01923 436 229. Alternatively, you can tweet me: @AntonyTiernan.

Antony Tiernan

Director of Corporate Affairs and Communications