"My 5 day stay on Ward 18"

About: North Tyneside General Hospital

I was placed on ward 18 on the 20th May 2014 having been diagnosed with Pneumonia. After a couple of days I was familiar with the routine and found it no problem at all. I found the staff most helpful and they seemed to do everything with a genuine willingness and eagerness. I found the night staff exceptional as there seemed to be so few of them. I would not hesitate, if I had to return to hospital in the future to actually choose North Tyneside General as my Hospital of choice.

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Response from North Tyneside General Hospital

Dear Jim I do hope you are feeling a lot better following your recent admission for pneumonia. Thank you so much for providing us with this lovely feedback. I am delighted that your confidence in the team and the quality of care on ward 18 has ensured that North Tyneside General is your hospital of choice for any future care you may require. That’s a great endorsement. Thank you. Your especially kinds words about the night staff in particular will mean a great deal to them - I will make sure that all your comments are passed on. I hope that you are continuing to recover well at home. Best Wishes Annie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful