"A number of staff have been unhelpful ..."

About: Cherry Tree Hospital

(as a relative),

What could be improved

A number of staff have been unhelpful offhand and downright rude to several members of my family when they have been visiting. There is real attitude problem amongst staff on ward 4 which needs addressing.The whole culture of the ward needs to change. They seem to regard patients and their families as a nuisance.

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