About: Scunthorpe General Hospital Scunthorpe General Hospital Scunthorpe DN15 7BH
Posted via NHS Choices
I cannot fault anything regarding Ward 17 - everyone we came across from all the nursing staff, healthcare assistants, doctors, ladies/gents who brought the tea, the cleaners, even the lady in the bereavement office, were all absolutely wonderful. My Dad was a patient on this Ward for 8 days in April this year before he died. His care was exemplary. He was treated with dignity & respect by everyone & we were always kept fully informed of what was happening & why. Towards the end of his life we were warned the end may be near & although all the family couldn't stay with him 24/7 (for our reasons, not because of any restrictions imposed by the Ward) we were told we could ring at any time day or night to check on him - one of the nurses said if you wake in the night & you're thinking about him, just ring us for an update - this was such a comfort, such a lovely thing to say. Thank you all - words are inadequate to express our gratitude. People are quick to complain but not always to praise so I hope this goes some way to helping any imbalance.