"The doctors are okay same as the ..."

About: Glenfield Hospital

(as the patient),

What I liked

The doctors are okay same as the nurses.

Why does doctors need to keep taking holidays when you have apointments to see them, Cant we just see a different doctor,?

What could be improved

The waiting list to be seen from the hospital doctor. Especially when ive been out of work since 2nd august 2008, and at this rate i may not have a job to go back to if this waiting list gets much longer, My work arnt very patient when people are off work due to illness. Im waiting for a knee operation and due to the i work i do, All i want and thats get back into work as soon as poss,

Anything else?

Why give patients apointments then cancel them?

Mine has been cancelled three times now.

And it anoys me that you put me back on the list at later dates. I dont care who i see, At the end of the day a doctor is a doctor,

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Response from Glenfield Hospital

Thank you for taking the time to leave your comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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