About: Charles Clifford Dental Hospital

I had two wisdom teeth removed on the same side and about a month after, I started to notice that my bite was uneven and I was experiencing pain in my upper and lower jaw. I believed that I was experiencing TMJ disorder symptoms, so I went back to my dentist who gave me a referral to go back to Charles Clifford, because there was nothing that she could do for me. My dentist noticed that it was a very severe and urgent matter, so she made an emergency appointment for me at Charles Clifford within the same week. At the appointment they took an X Ray, and said there was nothing wrong with me, even though I disagreed. The dentist at Clifford said it could be soft tissue damage, and that it would heal on its own. I was sent back home with nothing. My symptoms have continued to get a lot worse, and I am left in severe agony. I went back to my dentist and she was shocked that nothing had been done for me. She has booked an emergency appointment again at Charles Clifford. I am now waiting to see them, and I hope this time they can actually help me, instead of leaving me in this pain.

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Response from Senior Patient Partnership Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Anonymous Poster

Thank you for taking the time to give us your feedback on your recent experience at Charles Clifford Dental Hospital. I am sorry that on this occasion your care was not of the high standard we would expect at our Trust. We would like to be able to respond in more detail to you about this.

If you would like us to investigate your concerns further please do contact our Patient Services Team on either 0114 271 2400 or pst@sth.nhs.uk and they will take additional details from you.

Thank you again