"Treatment in A&E nard short term stay ward"

About: Princess Royal Hospital (Haywards Heath)

The consultant I saw in A&E was very sympathetic and understanding regarding my problem. He decided immediately that I needed to be admitted. He gave me pain relief medication at 10am. Having been transferred to a ward, he took the trouble to come and see me at 2 am the following morning to see the pain was something I had never known a doctor done before. I felt very confident that I was in safe hands. The ward staff were excellent and the consultant were also determined to get to the root of my problem without discharging me until they felt that I was ready. I was also seen by The physiotherapy department also saw me and helped me enormously and offered help at home. Well done PRU. 10/10

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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